In the 43 years it’s been in business, Cascade Auto Clinic has moved locations a number of times, but one thing has remained constant: The auto repair shop has remained in the City of Redmond since it opened in 1969.
And with the shop moving to another new location next week, the tradition continues. The community staple is closing the doors on its current location at 7495 159th Place N.E. in downtown and is moving to 9145 151st Ave. N.E. in the Sammamish Valley neighborhood.
Owner Caleb Easley said with their previous and current locations, Cascade had been leasing the building, but they own the building at the new location, which provides them with permanency.
“This means we’re not going to go anywhere for a long time,” he said.
Easley has owned Cascade since April, when he bought the business from his father, Tom Easley, who bought the business in 1989 from original owner, Cal Bowser.
“Caleb is one of the most dynamic personalities that I’ve ever met,” Tom said about his son now running Cascade. “He’s just the right guy…I’m really proud of him.”
Although he bought the business from his father less than a year ago, Caleb, who lives in Woodinville but grew up in Redmond, has spent a lifetime at Cascade. He said he started sweeping up the shop for his dad when he was about 12 years old and he has never left. Caleb began officially working at Cascade 12 years ago, eventually becoming a manager and now owner.
“I’m a car guy,” he said simply as explanation for his life in the business.
Caleb said he followed in his father’s footsteps with his love of cars, which may sometimes be a problem, as at age 29, he has owned about 25 cars. Some of these cars, Caleb would have for only a few months and he admitted that some people think he’s nuts.
Something else Caleb has learned from Tom, who ran an auto parts store in Redmond before he bought Cascade, has been the importance of customer service. Caleb said they are not a “numbers shop,” looking to meet a specific quota. This means if a customer needs work done on their car, Caleb won’t push them to have it done immediately. Instead, he said he will give them a timeline for when it needs to be done so the customer can plan and save money for the service.
“They can budget it,” he said.
Caleb said they work on vehicles of all makes and models and offer a wide variety of services ranging from transmission and timing-belt work to tuneups and oil changes.
“You have a problem with your car, we can do it,” he said.
While Tom is no longer owner, he is in semi-retirement and still involved at Cascade, helping around the shop a couple of days a week and filling in for Caleb if his son is out sick or on vacation.
“I’m not just sitting around,” Tom said, adding his continued involvement in the shop, as well as other activities has made his transition into semi-retirement easier.
Caleb said he has enjoyed working with his father all these years, but admits it can be challenging at times, as is the case when working with family. But that’s OK.
“We’ve been doing it for 12 years and we haven’t killed each other,” Caleb said.
Cascade will be moved in to the new building by this weekend and open for business at the beginning of next week. They will have their grand opening the week of Oct. 1. Caleb said they will hold an open house from 4-6 p.m. on Oct. 3, which will feature free snacks and beverages. People will also have the chance to check out the new building.